Last Updated: 2 June 2026

1. Introduction

Axians India Private Limited (“Axians India”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of visitors to our website and users of our services.

This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with applicable data protection laws, including the Information Technology Act, 2000 and its rules, the Digital Personal Data Protection Act, 2023 (where applicable), and, where applicable, the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

Data Controller

Axians India Private Limited
3, Vishveshwaraiah Industrial Area,
Alahalli, Royal Park Residency Layout 1,
JP Nagar 9th Phase,
J. P. Nagar, Bengaluru, Karnataka 560108, India

Email: privacy@axians.in
Website: www.axians.in

2. Personal Data We Collect

We may collect personal data when you:

Visit our website
Submit a contact form
Request information about our services
Subscribe to newsletters or marketing communications
Download documents or resources
Register for events, webinars, demonstrations, or training sessions
Communicate with us via email, telephone, or other channels

The personal data collected may include:

Full name
Company name
Job title
Email address
Telephone number
Country and location
IP address
Browser and device information
Website usage information
Any information voluntarily provided in messages, forms, or enquiries

3. Contact Form Processing

When you submit a request through our contact form, the information provided is recorded and processed by Axians India Private Limited for the purpose of responding to your inquiry and managing our business relationship with you.

Legal Basis

Where GDPR applies, processing is based on:

Article 6(1)(f) GDPR – Legitimate Interest, namely responding to requests and enquiries submitted through our website.
Article 6(1)(b) GDPR – Processing necessary to take steps prior to entering into a contract.

Data Collected

The following information may be collected:

Name
Company Name
Email Address
Phone Number
Country
Subject of Inquiry
Message Content
Any attachments submitted

Recipients

Personal data may be disclosed only to authorized personnel and service providers involved in providing and supporting our services, including:

Axians India Private Limited
Axians and VINCI Energies Group companies (where necessary)
Microsoft Ireland Operations Limited (Microsoft 365 and Azure cloud services)
Website hosting providers
IT support and cybersecurity service providers
Marketing and communication service providers
Government, regulatory, or law enforcement authorities where legally required

Retention Period

Contact form submissions are retained for a maximum period of three (3) years from the last interaction unless a longer retention period is required by law or necessary for contractual purposes.

4. Website Analytics

We use website analytics tools to understand how visitors interact with our website and to improve our services.

Analytics information may include:

IP address (where applicable)
Device information
Browser type
Operating system
Pages visited
Time spent on pages
Referral source
Approximate geographic location

Legal Basis

Where consent is required, processing is based on:

Article 6(1)(a) GDPR – Consent

Where permitted under applicable law for strictly necessary analytics:

Article 6(1)(f) GDPR – Legitimate Interest

You may withdraw your consent at any time through our cookie management tool.

5. Cookies

Cookies are small text files placed on your device when visiting our website.

We use cookies for:

Website functionality
Security purposes
Analytics and performance monitoring
User preferences
Marketing and communications (where applicable)

Cookies that collect personal data are deployed only after obtaining your consent where required by law.

For detailed information regarding cookies, please refer to our Cookie Policy.

6. Marketing Communications

If you choose to receive marketing communications from us, we may process:

Name
Email address
Company details
Communication preferences

Legal Basis

Article 6(1)(a) GDPR – Consent
Article 6(1)(f) GDPR – Legitimate Interest, where permitted by applicable law

You may unsubscribe at any time by using the unsubscribe link included in communications or by contacting us directly.

7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

Data Type	Retention Period
Contact Form Requests	3 years
Business Enquiries	Duration of relationship + 5 years
Marketing Consent Records	Until consent withdrawal + 3 years
Website Analytics	Up to 26 months
Technical Logs	Up to 12 months

Retention periods may be extended where required by law, regulatory obligations, or legal claims.

8. International Data Transfers

Axians India may use service providers located outside India and outside the European Economic Area (EEA).

Where personal data is transferred internationally, we implement appropriate safeguards, including:

Standard Contractual Clauses (SCCs)
Adequacy decisions where applicable
Contractual and technical security measures
Group-wide data protection policies

Transfers may occur to:

Microsoft cloud infrastructure
Axians and VINCI Energies Group entities
Authorized technology, hosting, and support providers

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

Unauthorized access
Disclosure
Alteration
Loss
Destruction

These measures include:

Encryption technologies
Access controls
Network security controls
Security monitoring and logging
Employee confidentiality obligations
Security awareness training

While we take reasonable steps to protect personal information, no transmission over the Internet can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable law, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your personal data
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority

For residents of the European Union, additional rights under GDPR may apply.

For Indian residents, rights under applicable Indian data protection laws may also apply.

11. Exercising Your Rights

To exercise your rights or ask questions regarding this Privacy Policy, please contact:

Data Protection Contact

Axians India Private Limited
3, Vishveshwaraiah Industrial Area,
Alahalli, Royal Park Residency Layout 1,
JP Nagar 9th Phase,
J. P. Nagar, Bengaluru, Karnataka 560108, India

Email: privacy@axians.in

We may request proof of identity before processing certain requests.

12. Complaints

If you believe your data protection rights have been violated, you may contact us first so that we may attempt to resolve your concern.

Where applicable, you may also lodge a complaint with:

The relevant Data Protection Authority in your jurisdiction
The Data Protection Commission within the European Economic Area
The competent authority under applicable Indian data protection laws

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.

The latest version will always be available on this website and will indicate the date of last revision.

Continued use of the website following publication of changes constitutes acceptance of the updated Privacy Policy.

Contact Us

Axians India Private Limited
3, Vishveshwaraiah Industrial Area,
Alahalli, Royal Park Residency Layout 1,
JP Nagar 9th Phase,
J. P. Nagar, Bengaluru, Karnataka 560108, India

Email: privacy@axians.in
Website: www.axians.in